We bought a house!!! Then, over the next 9 months, we had to replace the water heater, A/C, Heater, blower motor & our water softening system! That was sure a lot to replace in a year! I tried and tried to find anyone who carried, sold, or hoarded parts for our older softener, but I couldn't find anything! The place that installed it was out of business, so we finally called Culligan. Can't even express enough gratitude for their professionalism, and products! They came out, installed the new system, dismantling the older system, took the old one away for us, and then thoroughly cleaned up after themselves! Are you kidding me!? That was awesome! Truly, anytime I call, they send a guy to check it out... And, because we had already spent in the ranges of $15,000 already that year, their lease to purchase option was AWESOME!!!! If you haven't already called, just give em a jingle! From presentation, install, to today... Culligan of Southwestern Michigan blows the competition out of the water!